Terms &

Conditions

By purchasing artwork or commissioning work from Amy Hinchliffe (formerly Amy Townend), you agree to the following:

1. Artwork Sales

  • All listed artworks are original, one of-a-kind pieces.

  • No prints of these artworks are sold unless explicitly stated.

  • Merchandise products such as calendars may feature images of Amy’s artwork. These images are reproductions for product use only and should not be considered original artworks.

  • Payment must be made in full before dispatch.

  • No refunds or returns are offered.

  • If you have any concerns or issues with your order, please get in touch. Amy is committed to ensuring a positive experience and will work with you to find a suitable resolution.

2. Commissions

  • A 20% non-refundable deposit is required before work begins.

  • Commissions start only after the client provides full details via email: size, framing preference, and frame type (painted or non-painted oak).

  • Timeline depends on size; a 150x120 cm framed canvas takes 8–12 weeks.

3. Shipping

  • Artwork can be shipped internationally.

  • Once dispatched, the artist is not responsible for loss, damage, or delays.

4. Copyright

  • All copyright remains with Amy Hinchliffe.

  • Clients may not reproduce or resell the artwork without permission.

5. Privacy

  • Personal details are used only for sales, commissions, and shipping.

By proceeding with a purchase or commission, you confirm that you have read and agree to these terms.