Terms &
Conditions
By purchasing artwork or commissioning work from Amy Hinchliffe (formerly Amy Townend), you agree to the following:
1. Artwork Sales
All listed artworks are original, one of-a-kind pieces.
No prints of these artworks are sold unless explicitly stated.
Merchandise products such as calendars may feature images of Amy’s artwork. These images are reproductions for product use only and should not be considered original artworks.
Payment must be made in full before dispatch.
No refunds or returns are offered.
If you have any concerns or issues with your order, please get in touch. Amy is committed to ensuring a positive experience and will work with you to find a suitable resolution.
2. Commissions
A 20% non-refundable deposit is required before work begins.
Commissions start only after the client provides full details via email: size, framing preference, and frame type (painted or non-painted oak).
Timeline depends on size; a 150x120 cm framed canvas takes 8–12 weeks.
3. Shipping
Artwork can be shipped internationally.
Once dispatched, the artist is not responsible for loss, damage, or delays.
4. Copyright
All copyright remains with Amy Hinchliffe.
Clients may not reproduce or resell the artwork without permission.
5. Privacy
Personal details are used only for sales, commissions, and shipping.
By proceeding with a purchase or commission, you confirm that you have read and agree to these terms.